NEWS.md
In phubers/erlang: Queuing and Staffing Functions for Contact Centers
erlang 0.4
Initial release, containing:
- Erlang B and C functions
- Service Level and ASA calculations
- Functions to calculate required staffing levels based on workload and service goals
phubers/erlang documentation built on June 9, 2019, 4:47 p.m.
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Note that we can't provide technical support on individual packages. You should contact the package authors for that.
erlang 0.4
Initial release, containing:
- Erlang B and C functions
- Service Level and ASA calculations
- Functions to calculate required staffing levels based on workload and service goals
R Package Documentation
Browse R Packages
We want your feedback!
Note that we can't provide technical support on individual packages. You should contact the package authors for that.
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