Small functions to make working with survey data in the context of a Net Promoter programme easier. Specifically, data transformation methods, some methods for examining the statistical properties of the NPS, such as its variance and standard errors, and some simple inferential testing procedures. Net Promoter and NPS are registered trademarks of Bain & Company, Satmetrix Systems and Fred Reichheld.
|Date of publication||2014-12-04 01:12:37|
|Maintainer||Brendan Rocks <email@example.com>|
|License||GPL (>= 2)|
npc: Create Net Promoter Categories from Likelihood to Recommend...
nps: Calculate a Net Promoter Score
NPS-package: Convenience Functions and Tests for Working With the Net...
nps.se: Calculate the standard error of a Net Promoter Score
nps.test: Significance tests and confidence intervals for Net Promoter...
nps.var: Calculate the variance of a Net Promoter Score
npvar: Calculate the variance of a Net Promoter Score
scalestrip: Strips Likert scale point labels, returns numeric or ordinal...
testdata: This is data to be included in my package