customer_churn_tbl: Customer Churn Data Set for a Telecommunications Company

In correlationfunnel: Speed Up Exploratory Data Analysis (EDA) with the Correlation Funnel

Description

A dataset containing data related to telecom customers that have enrolled in various products and services

Usage

customer_churn_tbl

Format

An object of class spec_tbl_df (inherits from tbl_df, tbl, data.frame) with 7043 rows and 21 columns.

Telecom Customer Data:

• customerID (chr): CUSTOMER ID

• gender (chr): Customer's gender ("Female", "Male")

• SeniorCitizen (dbl): 1 = Senior Citzen, 0 = Not Senior Citizen

• Partner (chr): Whether the customer has a partner or not (Yes, No)

• Dependents (chr): Whether the customer has dependents or not (Yes, No)

• tenure (dbl): Number of months the customer has stayed with the company

• PhoneService (chr): Whether the customer has a phone service or not (Yes, No)

• MultipleLines (chr): Whether the customer has multiple lines or not (Yes, No, No phone service)

• InternetService (chr): Customer’s internet service provider (DSL, Fiber optic, No)

• OnlineSecurity (chr): Whether the customer has online security or not (Yes, No, No internet service)

• OnlineBackup (chr): Whether the customer has online backup or not (Yes, No, No internet service)

• DeviceProtection (chr): Whether the customer has device protection or not (Yes, No, No internet service)

• TechSupport (chr): Whether the customer has tech support or not (Yes, No, No internet service)

• StreamingTV (chr): Whether the customer has streaming TV or not (Yes, No, No internet service)

• StreamingMovies (chr): Whether the customer has streaming movies or not (Yes, No, No internet service)

• Contract (chr): The contract term of the customer (Month-to-month, One year, Two year)

• PaperlessBilling (chr): Whether the customer has paperless billing or not (Yes, No)

• PaymentMethod (chr): The customer’s payment method (Electronic check, Mailed check, Bank transfer (automatic), Credit card (automatic))

• MonthlyCharges (dbl): The amount charged to the customer monthly

• TotalCharges (dbl): The total amount charged to the customer

• Churn (chr): Outcome. Whether the customer churned or not (Yes or No)

Source

IBM Sample Datasets

correlationfunnel documentation built on July 1, 2020, 10:28 p.m.