connect_put_user_status: Changes the current status of a user or agent in Amazon...

View source: R/connect_operations.R

connect_put_user_statusR Documentation

Changes the current status of a user or agent in Amazon Connect

Description

Changes the current status of a user or agent in Amazon Connect. If the agent is currently handling a contact, this sets the agent's next status.

See https://www.paws-r-sdk.com/docs/connect_put_user_status/ for full documentation.

Usage

connect_put_user_status(UserId, InstanceId, AgentStatusId)

Arguments

UserId

[required] The identifier of the user.

InstanceId

[required] The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

AgentStatusId

[required] The identifier of the agent status.


paws.customer.engagement documentation built on Sept. 12, 2023, 1:19 a.m.