connect_stop_contact_recording: Stops recording a call when a contact is being recorded

View source: R/connect_operations.R

connect_stop_contact_recordingR Documentation

Stops recording a call when a contact is being recorded

Description

Stops recording a call when a contact is being recorded. StopContactRecording is a one-time action. If you use StopContactRecording to stop recording an ongoing call, you can't use StartContactRecording to restart it. For scenarios where the recording has started and you want to suspend it for sensitive information (for example, to collect a credit card number), and then restart it, use SuspendContactRecording and ResumeContactRecording.

See https://www.paws-r-sdk.com/docs/connect_stop_contact_recording/ for full documentation.

Usage

connect_stop_contact_recording(InstanceId, ContactId, InitialContactId)

Arguments

InstanceId

[required] The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

ContactId

[required] The identifier of the contact.

InitialContactId

[required] The identifier of the contact. This is the identifier of the contact associated with the first interaction with the contact center.


paws.customer.engagement documentation built on Sept. 12, 2023, 1:19 a.m.