connect_suspend_contact_recording: When a contact is being recorded, this API suspends recording...
In paws.customer.engagement: 'Amazon Web Services' Customer Engagement Services
View source: R/connect_operations.R
connect_suspend_contact_recording R Documentation
When a contact is being recorded, this API suspends recording whatever
is selected in the flow configuration: call, screen, or both
Description
When a contact is being recorded, this API suspends recording whatever is selected in the flow configuration: call, screen, or both. If only call recording or only screen recording is enabled, then it would be suspended. For example, you might suspend the screen recording while collecting sensitive information, such as a credit card number. Then use ResumeContactRecording to restart recording the screen.
See https://www.paws-r-sdk.com/docs/connect_suspend_contact_recording/ for full documentation.
Usage
connect_suspend_contact_recording(InstanceId, ContactId, InitialContactId)
Arguments
InstanceId
[required] The identifier of the Amazon Connect instance. You can find the instance ID
in the Amazon Resource Name (ARN) of the instance.
ContactId
[required] The identifier of the contact.
InitialContactId
[required] The identifier of the contact. This is the identifier of the contact
associated with the first interaction with the contact center.
paws.customer.engagement documentation built on Sept. 12, 2024, 6:34 a.m.
R Package Documentation
Browse R Packages
We want your feedback!
Note that we can't provide technical support on individual packages. You should contact the package authors for that.
View source: R/connect_operations.R
| connect_suspend_contact_recording | R Documentation |
When a contact is being recorded, this API suspends recording whatever is selected in the flow configuration: call, screen, or both
Description
When a contact is being recorded, this API suspends recording whatever is selected in the flow configuration: call, screen, or both. If only call recording or only screen recording is enabled, then it would be suspended. For example, you might suspend the screen recording while collecting sensitive information, such as a credit card number. Then use ResumeContactRecording to restart recording the screen.
See https://www.paws-r-sdk.com/docs/connect_suspend_contact_recording/ for full documentation.
Usage
connect_suspend_contact_recording(InstanceId, ContactId, InitialContactId)
Arguments
InstanceId |
[required] The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance. |
ContactId |
[required] The identifier of the contact. |
InitialContactId |
[required] The identifier of the contact. This is the identifier of the contact associated with the first interaction with the contact center. |
R Package Documentation
Browse R Packages
We want your feedback!
Note that we can't provide technical support on individual packages. You should contact the package authors for that.
Embedding an R snippet on your website
Add the following code to your website.
For more information on customizing the embed code, read Embedding Snippets.