connect_update_participant_role_config: Updates timeouts for when human chat participants are to be...

View source: R/connect_operations.R

connect_update_participant_role_configR Documentation

Updates timeouts for when human chat participants are to be considered idle, and when agents are automatically disconnected from a chat due to idleness

Description

Updates timeouts for when human chat participants are to be considered idle, and when agents are automatically disconnected from a chat due to idleness. You can set four timers:

See https://www.paws-r-sdk.com/docs/connect_update_participant_role_config/ for full documentation.

Usage

connect_update_participant_role_config(
  InstanceId,
  ContactId,
  ChannelConfiguration
)

Arguments

InstanceId

[required] The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

ContactId

[required] The identifier of the contact in this instance of Amazon Connect.

ChannelConfiguration

[required] The Amazon Connect channel you want to configure.


paws.customer.engagement documentation built on Sept. 12, 2023, 1:19 a.m.