connect_update_routing_profile_agent_availability_timer: Whether agents with this routing profile will have their...

View source: R/connect_operations.R

connect_update_routing_profile_agent_availability_timerR Documentation

Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time

Description

Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time.

See https://www.paws-r-sdk.com/docs/connect_update_routing_profile_agent_availability_timer/ for full documentation.

Usage

connect_update_routing_profile_agent_availability_timer(
  InstanceId,
  RoutingProfileId,
  AgentAvailabilityTimer
)

Arguments

InstanceId

[required] The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

RoutingProfileId

[required] The identifier of the routing profile.

AgentAvailabilityTimer

[required] Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time.


paws.customer.engagement documentation built on Sept. 12, 2023, 1:19 a.m.