connect_update_routing_profile_concurrency: Updates the channels that agents can handle in the Contact...
In paws.customer.engagement: 'Amazon Web Services' Customer Engagement Services
View source: R/connect_operations.R
connect_update_routing_profile_concurrency R Documentation
Updates the channels that agents can handle in the Contact Control Panel
(CCP) for a routing profile
Description
Updates the channels that agents can handle in the Contact Control Panel (CCP) for a routing profile.
See https://www.paws-r-sdk.com/docs/connect_update_routing_profile_concurrency/ for full documentation.
Usage
connect_update_routing_profile_concurrency(
InstanceId,
RoutingProfileId,
MediaConcurrencies
)
Arguments
InstanceId
[required] The identifier of the Amazon Connect instance. You can find the instance ID
in the Amazon Resource Name (ARN) of the instance.
RoutingProfileId
[required] The identifier of the routing profile.
MediaConcurrencies
[required] The channels that agents can handle in the Contact Control Panel (CCP).
paws.customer.engagement documentation built on Sept. 12, 2024, 6:34 a.m.
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View source: R/connect_operations.R
| connect_update_routing_profile_concurrency | R Documentation |
Updates the channels that agents can handle in the Contact Control Panel (CCP) for a routing profile
Description
Updates the channels that agents can handle in the Contact Control Panel (CCP) for a routing profile.
See https://www.paws-r-sdk.com/docs/connect_update_routing_profile_concurrency/ for full documentation.
Usage
connect_update_routing_profile_concurrency(
InstanceId,
RoutingProfileId,
MediaConcurrencies
)
Arguments
InstanceId |
[required] The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance. |
RoutingProfileId |
[required] The identifier of the routing profile. |
MediaConcurrencies |
[required] The channels that agents can handle in the Contact Control Panel (CCP). |
R Package Documentation
Browse R Packages
We want your feedback!
Note that we can't provide technical support on individual packages. You should contact the package authors for that.
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