connectcases_create_template: Creates a template in the Cases domain

In paws.customer.engagement: 'Amazon Web Services' Customer Engagement Services

Creates a template in the Cases domain

Description

Creates a template in the Cases domain. This template is used to define the case object model (that is, to define what data can be captured on cases) in a Cases domain. A template must have a unique name within a domain, and it must reference existing field IDs and layout IDs. Additionally, multiple fields with same IDs are not allowed within the same Template. A template can be either Active or Inactive, as indicated by its status. Inactive templates cannot be used to create cases.

See https://www.paws-r-sdk.com/docs/connectcases_create_template/ for full documentation.

Usage

connectcases_create_template(
  description = NULL,
  domainId,
  layoutConfiguration = NULL,
  name,
  requiredFields = NULL,
  status = NULL
)

Arguments

description	A brief description of the template.
domainId	[required] The unique identifier of the Cases domain.
layoutConfiguration	Configuration of layouts associated to the template.
name	[required] A name for the template. It must be unique per domain.
requiredFields	A list of fields that must contain a value for a case to be successfully created with this template.
status	The status of the template.

paws.customer.engagement documentation built on Sept. 12, 2024, 6:34 a.m.