View source: R/rs_get_call_data.R
rs_get_call_data | R Documentation |
Get calls data
rs_get_call_data( date_from = Sys.Date() - 14, date_to = Sys.time(), fields = c("caller", "dst", "pool_name", "disposition", "calldate", "category_mark", "duration", "call_type", "waittime", "billsec", "connected_with", "call_counter", "proper_flag", "repeated_flag", "utm_source", "utm_medium", "utm_campaign", "utm_content", "utm_term", "uniqueid", "category_number", "employee_number", "employee_mark", "client_id", "remote_ip", "refferrer", "landing", "recording", "recording_wav", "call_card", "additional_number", "has_recording", "scheme_name", "duration_ms", "department", "caller_number"), filters = NULL, merge = 0, order = NULL )
date_from |
Start date |
date_to |
End date |
fields |
List of fields for selection from the call log, see link |
filters |
Filters for selecting data that meet a condition by field value |
merge |
Aggregating the sample by the caller's number: 0 - do not combine; 1 - combine every 24 hours; 2 - combine for all time; |
order |
Sorting a selection |
tibble with calls data
## Not run: calls <- rs_get_call_data( date_from = "2021-09-01", date_to = "2021-09-30", fields = c('caller', 'utm_campaign'), filters = "utm_campaign=brand" ) ## End(Not run)
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