rt_ticket_history_reply: Reply to a ticket

In NCEAS/rt: Interface to the 'Request Tracker' API

Description

Reply to a ticket

Usage

rt_ticket_history_reply(
  ticket_id,
  text,
  cc = NULL,
  bcc = NULL,
  time_worked = "0",
  attachment_path = NULL,
  ...
)

Arguments

ticket_id	(numeric) The ticket identifier
text	(character) Text that to add as a comment
cc	(character) Email for cc
bcc	(character) Email for bcc
time_worked	(character)
attachment_path	(character) Path to a file to upload
...	Other arguments passed to rt_POST

Value

(numeric) The ID of the ticket

Examples

## Not run: 
# Reply to ticket 11 with a courteous message
rt_ticket_history_reply(11,
                        "Thank you.

                        Have a great day!")

## End(Not run)

NCEAS/rt documentation built on June 7, 2021, 11 a.m.