Description Usage Details Value Author(s)
Run nps_options()
to see what it's possible to set globally.
1 |
Options can be set in the usual way using options
, and include:
nps.breaks
A numeric
vector
of length 4, containing the
extent of the measurement scale used for calculating NPS, and the
'breaks' for transforming it into categories.
The four entries are:
1. The lowest valid value of the scale
2. The highest value for a Detractor
3. The highest value for a Passive
4. The highest valid value of the scale
So, for example, the 'best practice' values for Net Promoter (and the
package's default), is the vector c(0, 6, 8, 10)
.
nps.100
By default, NPS
presents scores as being between -1 and 1.
However, scores are often multiplied by 100 for presentational purposes
(producing a score between -100 and 100). Should the NPS
package
do this by default? logical
.
A list
of the options available
Brendan Rocks foss@brendanrocks.com
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