get_all_tickets: Download tickets

Description Usage Arguments Value See Also

Description

This function uses the "incremental export" API (https://developer.zendesk.com/rest_api/docs/core/incremental_export#incremental-ticket-export) because the official "tickets" API omits archived tickets, which may be of interest.

Usage

1
get_all_tickets(start_time = 0)

Arguments

start_time

A timestamp (length 1), which may be

  • A date format (POSIXct, POSIXlt, or Date)

  • An ISO-8601-formatted string

  • An integer Unix-time representation (number of seconds since 1970-01-01) This limits query results to tickets modified after that time. Default is 0, meaning return all.

Value

A list of tickets.

See Also

search_tickets() if you want to filter by something other than timestamp.


nealrichardson/zendo documentation built on May 9, 2019, 3 p.m.