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In nhsbsa-data-analytics/nhs-low-income-scheme-scrollytell: NHS Low Income Scheme Scrollytell

Take-up of the NHS Low Income Scheme in England

The NHS Low Income Scheme is valued by many of its users as it helps them afford health costs when needed. But estimated take-up of the scheme is low and decreasing over time, particularly amongst students. And there are people living in relative poverty who do not receive support.

“Without this scheme I could not afford to pay for most of the services I receive free help with. Thank you.”

Using a combination of analytics, user research and customer survey data we explored whether the NHS Low Income Scheme in England reaches its intended audience and meets user needs.

In this article we consider take-up of the scheme, based on people who are applying for certificates as opposed to those who hold certificates. It covers a period of five years from 2015/16 to 2020/21 but analysis focuses on 2019/20 to avoid any changes due to coronavirus (COVID-19). Reported applicant and application volumes are estimated based on the methodology described on our 'Definitions' page.

In line with NHSBSA Statistical Disclosure Control Policy, counts are rounded to the nearest multiple of ten, percentage and rate per thousand values are rounded to one decimal place.

nhsbsa-data-analytics/nhs-low-income-scheme-scrollytell documentation built on Aug. 10, 2024, 6:04 a.m.