support_add_communication_to_case: Adds additional customer communication to a Amazon Web...

View source: R/support_operations.R

support_add_communication_to_caseR Documentation

Adds additional customer communication to a Amazon Web Services Support case

Description

Adds additional customer communication to a Amazon Web Services Support case. Use the caseId parameter to identify the case to which to add communication. To list a set of email addresses to copy on the communication, use the ccEmailAddresses parameter. The communicationBody value contains the text of the communication.

See https://www.paws-r-sdk.com/docs/support_add_communication_to_case/ for full documentation.

Usage

support_add_communication_to_case(
  caseId = NULL,
  communicationBody,
  ccEmailAddresses = NULL,
  attachmentSetId = NULL,
  uploadIds = NULL,
  dryRun = NULL
)

Arguments

caseId

The support case ID requested or returned in the call. The case ID is an alphanumeric string formatted as shown in this example: case-12345678910-exen-2025-c4c1d2bf33c5cf47

communicationBody

[required] The body of an email communication to add to the support case.

ccEmailAddresses

The email addresses in the CC line of an email to be added to the support case.

attachmentSetId

The ID of a set of one or more attachments for the communication to add to the case. Create the set by calling add_attachments_to_set. Each attachment in the set must be 5 MB or smaller. To attach files larger than 5 MB, use uploadIds.

uploadIds

A list of upload IDs that identify attachments to add to the case. Each uploadId is returned by the get_attachment_upload_links operation. The upload must reach the attachment-ready state by calling complete_attachment_upload before it can be passed here. Use uploadIds to attach files of any supported size, including files larger than 5 MB.

dryRun

Specifies whether to validate the request without actually adding the communication to the case. When set to true, the request is validated but the communication isn't added, and the operation returns a DryRunOperationException. When omitted or set to false, the request runs normally.


paws.management documentation built on Oct. 8, 2026, 1:25 a.m.