R/calls.R

In stR: Seasonal Trend Decomposition Using Regression

#' Number of phone calls dataset
#'
#' Number of call arrivals per 5-minute interval handled on weekdays between 7:00 am and 9:05 pm
#' from March 3, 2003 in a large North American commercial bank.
#'
#' @docType data
#'
#' @usage calls
#'
#' @format A numerical time series of class \code{msts} and \code{ts}.
#'
#' @keywords datasets
#'
#' @references Forecasting time series with complex seasonal patterns using exponential smoothing
#' A.M. De Livera, R.J. Hyndman & R.D. Snyder
#' J American Statistical Association, 106(496), 1513-1527.
#' \url{https://robjhyndman.com/publications/complex-seasonality/}
#'
#' @source \href{https://robjhyndman.com/data/callcenter.txt}{Data file}
#'
#' @examples
#' plot(calls, ylab = "Calls handled")
"calls"