getAllTicketMetrics: getAllTicketMetrics

Description Usage Details Value Author(s) References Examples

Description

This function is used to retrieve all ticket metrics from all tickets in your Zendesk organization

Usage

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Details

This function will return a data.frame containing all ticket metrics, such as latest_comment_added_at, first_resolution_time_in_minutes, etc. on every ticket.

Value

returns a data.frame of all ticket metrics for all tickets

Author(s)

Tanya Cashorali

References

http://developer.zendesk.com/documentation/rest_api/ticket_metrics.html

Examples

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## Not run: 
    ## This requires Zendesk authentication
    ticket_metrics <- getAllTicketMetrics()

## End(Not run)

zendeskR documentation built on May 2, 2019, 9:34 a.m.