Description Usage Arguments Details Value Author(s) References Examples
This function is used to return all ticket audits for a given ticket ID.
1 | getTicketAudits(ticket.id)
|
ticket.id |
A Zendesk ticket ID (e.g. 888) |
Audits are a read-only history of all updates to a ticket and the events that occur as a result of these updates. When a Ticket is updated in Zendesk, we store an Audit. Each Audit represents a single update to the Ticket, and each Audit includes a list of changes, such as changes to ticket fields, addition of a new comment, addition or removal of tags, notifications sent to groups, assignees, requesters and CCs
returns a data.frame of all ticket audits for a given ticket ID.
Tanya Cashorali
http://developer.zendesk.com/documentation/rest_api/ticket_audits.html
1 2 3 4 5 | ## Not run:
## This requires Zendesk authentication
audits <- getTicketAudits(ticket.id)
## End(Not run)
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