roccl_names <- c('yyyymm', 'create_audit_date', 'analyzer', 'family_code',
'product_number', 'call_subject', 'call_area',
'complaint_number', 'resolution', 'call_type', 'status_desc',
'solution_number', 'customer_number', 'customer_name',
'j_number', 'device_count', 'lot_serial_number',
'country_code', 'problem_desc')
roctm_names <- c('complaint_number', 'create_audit_date', 'date_closed',
'prod_no_desc', 'call_type', 'call_subject',
'call_subject_desc', 'call_area', 'call_area_desc',
'resolution', 'lot_serial_number', 'j_number',
'solution_number', 'device_count', 'business_unit_desc',
'product_cat', 'line_desc', 'group_desc', 'problem_desc',
'customer_name', 'state', 'country_code',
'contact_name', 'contact_phone', 'yyyymm')
onedayrange <- strftime(
c(Sys.time() - lubridate::ddays(1), Sys.time()),
format = '%Y-%m-%d'
)
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