.github/ISSUE_TEMPLATE/need-help.md

In ropensci/opentripplanner: Setup and connect to 'OpenTripPlanner'

name: Need Help about: For people who need help getting OTP working on their computer title: "[Need Help] " labels: help wanted assignees: ''

Thank you for using OpenTripPlanner for R. This issue template is to help you provide the necessary information for us to help you.

Pre Issue Check List

Before opening a new issue please confirm you have done the following:

• [ ] I have searched through old issues for people with similar problems

• [ ] I have read the Prerequisites Vignette and installed the required software

• [ ] I have worked through the Getting Started Vignette with the demo data.

• [ ] I have read the Known Issues Vignette and checked if the solution to my problem already exists

• [ ] I have the latest version of the opentripplanner R package installed

• [ ] I have read any error messages including in the logs

Problem Type

Tell us where you are having problems: Please tick all that apply:

• [ ] Installing the R Package

• [ ] Installing Java

• [ ] Building the Graph: i.e. otp_build_graph()

• [ ] Starting OTP: i.e. otp_setup()

• [ ] Routing: i.e. otp_plan()

• [ ] Other

Demo Data vs Own Data

Are you having a problem using the demo data or your own data?

• [ ] Demo data: The problem might be with the opentripplanner package

• [ ] Own data: The problem might be with your data, so we may not be able to help you (you can still post and issue)

If you are having a problem with your own data:

1. Can you reproduce the problem using the demo data?

2. Have you checked that your data is not missing / corrupted / faulty?

3. If you have multiple input datasets have you tried using a minimal subset of the data to identify which dataset is causing the problem?

Session Info

Please run sessionInfo() and paste the results here:

Your Issue

Please describe your problem here:

ropensci/opentripplanner documentation built on Aug. 5, 2024, 9:58 p.m.