rt_ticket_history_reply: Add ticket history reply

In amoeba/rt: An R Package for the RT REST API

Description

Add a response to an existing ticket

Usage

rt_ticket_history_reply(
  ticket_id,
  text,
  cc = NULL,
  bcc = NULL,
  time_worked = "0",
  attachment_path = NULL,
  ...
)

Arguments

ticket_id	(numeric) The ticket identifier
text	(character) Text that to add as a comment
cc	(character) Email for cc
bcc	(character) Email for bcc
time_worked	(character)
attachment_path	(character) Path to a file to upload
...	Other arguments passed to rt_POST

Examples

## Not run: 
rt_ticket_history_reply(11,
                        "Thank you.

                        Have a great day!")

## End(Not run)

amoeba/rt documentation built on March 7, 2020, 10:01 a.m.