rt_ticket_create: Create an RT ticket

In amoeba/rt: An R Package for the RT REST API

Description

Create a new ticket in RT.

Usage

rt_ticket_create(
  queue = NULL,
  requestor = NULL,
  subject = NULL,
  cc = NULL,
  admin_cc = NULL,
  owner = NULL,
  status = NULL,
  priority = NULL,
  initial_priority = NULL,
  final_priority = NULL,
  time_estimated = NULL,
  starts = NULL,
  due = NULL,
  text = NULL,
  custom_field = NULL,
  ...
)

Arguments

queue	(character) The queue
requestor	(character) Requestor email address
subject	(character) Ticket subject
cc	(character) Email address to cc
admin_cc	(character) Admin email address to cc
owner	(character) Owner username or email
status	(character) Ticket status; typically "open", "new", "stalled", or "resolved"
priority	(numeric) Ticket priority
initial_priority	(numeric) Ticket initial priority
final_priority	(numeric) Ticket final priority
time_estimated	(character) Time estimated ?????
starts	(character) Starts ?????
due	(character) Due date ?????
text	(character) Ticket content; if multi-line, prefix every line with a blank
custom_field	(vector) Takes a named vector of the custom field name and custom field value
...	Other arguments passed to rt_POST

Examples

## Not run: 
rt_ticket_create(priority = 2, custom_field = c(Description = "A description"))

## End(Not run)

amoeba/rt documentation built on March 7, 2020, 10:01 a.m.