transcribeservice_create_call_analytics_category: Creates a new Call Analytics category

In paws.machine.learning: 'Amazon Web Services' Machine Learning Services

Creates a new Call Analytics category

Description

Creates a new Call Analytics category.

See https://www.paws-r-sdk.com/docs/transcribeservice_create_call_analytics_category/ for full documentation.

Usage

transcribeservice_create_call_analytics_category(
  CategoryName,
  Rules,
  InputType = NULL
)

Arguments

CategoryName	[required] A unique name, chosen by you, for your Call Analytics category. It's helpful to use a detailed naming system that will make sense to you in the future. For example, it's better to use sentiment-positive-last30seconds for a category over a generic name like test-category. Category names are case sensitive.
Rules	[required] Rules define a Call Analytics category. When creating a new category, you must create between 1 and 20 rules for that category. For each rule, you specify a filter you want applied to the attributes of a call. For example, you can choose a sentiment filter that detects if a customer's sentiment was positive during the last 30 seconds of the call.
InputType	Choose whether you want to create a real-time or a post-call category for your Call Analytics transcription. Specifying POST_CALL assigns your category to post-call transcriptions; categories with this input type cannot be applied to streaming (real-time) transcriptions. Specifying REAL_TIME assigns your category to streaming transcriptions; categories with this input type cannot be applied to post-call transcriptions. If you do not include InputType, your category is created as a post-call category by default.

paws.machine.learning documentation built on Sept. 12, 2024, 6:23 a.m.