Small functions to make working with survey data in the context of a Net Promoter programme easier. Specifically, data transformation methods, some methods for examining the statistical properties of the NPS, such as its variance and standard errors, and some simple inferential testing procedures. Net Promoter and NPS are registered trademarks of Bain & Company, Satmetrix Systems and Fred Reichheld.
Package details 


Maintainer  
License  GPL2  GPL3 
Version  2.0.999 
URL  https://github.com/brendanr/NPS/ 
Package repository  View on GitHub 
Installation 
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