nps_options: Display global options for NPS

In brendan-r/NPS: Convenience Functions and Tests for Working With the Net Promoter Score (NPS)

Description

Run nps_options() to see what it's possible to set globally.

Usage

nps_options()

Details

Options can be set in the usual way using options, and include:

nps.breaks

A numeric vector of length 4, containing the extent of the measurement scale used for calculating NPS, and the 'breaks' for transforming it into categories.

The four entries are:

1. The lowest valid value of the scale

2. The highest value for a Detractor

3. The highest value for a Passive

4. The highest valid value of the scale

So, for example, the 'best practice' values for Net Promoter (and the package's default), is the vector c(0, 6, 8, 10).

nps.100

By default, NPS presents scores as being between -1 and 1. However, scores are often multiplied by 100 for presentational purposes (producing a score between -100 and 100). Should the NPS package do this by default? logical.

Value

A list of the options available

Author(s)

Brendan Rocks [e-mail]

brendan-r/NPS documentation built on May 13, 2019, 5:08 a.m.