| CUSTREACQUIRE | R Documentation |
Customer reacquisition
data("CUSTREACQUIRE")
A data frame with 500 observations on the following 9 variables.
Reacquirea factor with levels No Yes indicating whether a customer who has previously churned was reacquired
Lifetime2a numeric vector giving the days that the company was considered a customer
Value2a numeric vector giving the lifetime value of the customer (related to the amount of money spent on reacquisition and the revenue brought in by the customer; can be negative)
Lifetime1a numeric vector giving the days that the company was considered a customer before churning the first time
OfferAmounta numeric vector giving the money equivalent of a special offer given to the former customer in an attempt to reacquire
Lapsea numeric vector giving the number of days between the customer churning and the time of the offer
PriceChangea numeric vector giving the percentage by which the typical product purchased by the customer has changed from the time they churned to the time the special offer was sent
Gendera factor with levels Female Male giving the gender of the customer
Agea numeric vector giving the age of the customer
A company kept records of its success in reacquiring customers that had previously churned. Data is based on a previous case study.
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