rt_ticket_history_reply: Reply to a ticket

Description Usage Arguments Value Examples

View source: R/rt_ticket_history_reply.R

Description

Reply to a ticket

Usage

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rt_ticket_history_reply(
  ticket_id,
  text,
  cc = NULL,
  bcc = NULL,
  time_worked = "0",
  attachment_path = NULL,
  ...
)

Arguments

ticket_id

(numeric) The ticket identifier

text

(character) Text that to add as a comment

cc

(character) Email for cc

bcc

(character) Email for bcc

time_worked

(character)

attachment_path

(character) Path to a file to upload

...

Other arguments passed to rt_POST

Value

(numeric) The ID of the ticket

Examples

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## Not run: 
# Reply to ticket 11 with a courteous message
rt_ticket_history_reply(11,
                        "Thank you.

                        Have a great day!")

## End(Not run)

rt documentation built on April 28, 2020, 1:08 a.m.