PlotCallVolumeByDay: Create a plot of the resolution time by day of week

In stevenranney/ispiranteRanney: Functions to analyze Ispirante data

Description

This function plots the resolution time (in hours) and produces

a box plot of those values as a function of the day of week.

Usage

PlotCallVolumeByDay(dF, ...)

Arguments

dF	The dataFrame for which to plot resolution time by date level.
...	Arguments to be passed to other functions. Specifically, this can take the form of identifying which date value is of interest. For example the sample datasets provided all had either at least assigned_at or created_at values. The AssignDateAndDay can used either of these values as the date of interest.

Details

This functions converts dates that are not represented in the data

frame to 0 values. However, 0 value dates are only 'filled in;'

that is, the function only fills in dates. It does not extend the date field.

For example, if the data frame has dates 2014-01-01, 2014-01-03,

and 2014-01-05, this function fills in the date gaps.

Plots are generated by the function ggplot

Author(s)

Steven H. Ranney

Contact: [e-mail]

Steven Ranney

stevenranney/ispiranteRanney documentation built on May 30, 2019, 4:46 p.m.