PlotResolutionTimeByDate: Create a plot of the resolution time by date

In stevenranney/ispiranteRanney: Functions to analyze Ispirante data

Description

This function plots the resolution time (in hours) and produces a box

plot of those values as a function of date level.

Usage

PlotResolutionTimeByDate(dF, resTime = "first", beginDate = min(dF$assignedDate), 


    endDate = max(dF$assignedDate), ...)

Arguments

dF	The dataFrame for which to plot resolution time by date level.
resTime	A character vector that indicates which resolution time to plot. Other values include "full".
beginDate	A character that includes the beginning date of interest. Value must be in the form "yyyy-mm-dd", e.g., "2014-01-01". The function will default to the earliest date in the data frame.
endDate	A character that includes the end date of interest. Value must be in the form "yyyy-mm-dd", e.g., "2014-01-01". The function will default to the latest date in the data frame.
...	Arguments to be passed to other functions. Specifically, this can take the form of identifying which date value is of interest. For example the sample datasets provided all had either at least assigned_at or created_at values. The AssignDateAndDay can used either of these values as the date of interest.

Details

Resolution time in all sample dataFrames is factor; this function

converts apparently numeric values to as.numeric.

This functions converts values that are nan.0 to NA.

Boxes in the plot that is produced from this function can help

managers understand the resolution time by date. If the

notches in a box overlap the heavy bar (i.e., the median resolution time)

in an adjacent box, then the resolution time for that priority level is not

significantly different than the resolution time in the adjacent plot.

The red dots on a plot indicate outliers in the data set. In the

geom_boxplot documentation, outliers are defined as data points

fall outside of 1.5 * IQR where IQR stands for the "Inter-Quartile

Range" of the data.

Plots are generated by the function ggplot

Author(s)

Steven H. Ranney

Contact: [e-mail]

Steven Ranney

stevenranney/ispiranteRanney documentation built on May 30, 2019, 4:46 p.m.