Description Usage Arguments Details Author(s)
This function plots the number of reopens and produces a plot
of those values as a function of call volume.
1 |
dF |
The dataFrame for which to plot the number of reopens as a function of call volume. |
... |
Arguments to be passed to other functions. Specifically, this can take the form of identifying which the sample datasets provided all had either at least or either of these values as the date of interest. |
Plots are generated with ggplot
This function uses a linear model to evaluate the relationship between
the number of reopens and call volume (i.e., calls per day). If the red line
(the result of the lm
in the produced plot trends down, then
the higher the call volume the more times a ticket gets reopened. If the red
line is parallel or very near to parallel, then there is no relationship
between the number of reopens and call volume.
In most cases, there are very few or no reopen data. In many cases,
there are no reopens for a given ticket. As a result, these data are sparse.
Steven H. Ranney
Contact: Steven.Ranney@gmail.com
Steven Ranney
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