churn_tel: churn_tel dataset

In liver: Toolkit and Datasets for Data Science

churn_tel dataset

Description

The churn_tel data set contains 7043 rows (customers) and 21 columns (features). The churn column is our target which indicate whether customer churned (left the company) or not.

Usage

 data(churn_tel) 

Format

the churn_tel dataset, as a data frame, contains 7043 rows (customers) and 21 columns (variables/features). the 21 variables are:

• customer.ID: Customer ID.

• gender: Whether the customer is a male or a female.

• senior.citizen: Whether the customer is a senior citizen or not (1, 0).

• partner: Whether the customer has a partner or not (yes, no).

• dependent: Whether the customer has dependents or not (yes, no).

• tenure: Number of months the customer has stayed with the company.

• phone.service: Whether the customer has a phone service or not (yes, no).

• multiple.lines: Whether the customer has multiple lines or not (yes, no, no phone service).

• internet.service: Customer's internet service provider (DSL, fiber optic, no).

• online.security: Whether the customer has online security or not (yes, no, no internet service).

• online.backup: Whether the customer has online backup or not (yes, no, no internet service).

• device.protection: Whether the customer has device protection or not (yes, no, no internet service).

• tech.support: Whether the customer has tech support or not (yes, no, no internet service).

• streaming.TV: Whether the customer has streaming TV or not (yes, no, no internet service).

• streaming.movie: Whether the customer has streaming movies or not (yes, no, no internet service).

• contract: the contract term of the customer (month to month, 1 year, 2 year).

• paperless.bill: Whether the customer has paperless billing or not (yes, no).

• payment.method: the customer's payment method (electronic check, mail check, bank transfer, credit card).

• monthly.charge: the amount charged to the customer monthly.

• total.charges: the total amount charged to the customer.

• churn: Whether the customer churned or not (yes or no).

Details

For more information related to the dataset see:
https://www.kaggle.com/blastchar/telco-customer-churn

Source

This dataset comes from the IBM Sample Data Sets:
https://community.ibm.com/community/user/blogs/steven-macko/2019/07/11/telco-customer-churn-1113

References

Reza Mohammadi (2025). Data Science Foundations and Machine Learning with R: From Data to Decisions. https://book-data-science-r.netlify.app.

See Also

bank, churn_mlc, churn, adult, risk, cereal, advertising, marketing, drug, house, house_price, red_wines, white_wines, insurance, caravan, fertilizer, corona

Examples

data(churn_tel)
str(churn_tel)

liver documentation built on Feb. 19, 2026, 1:07 a.m.