ABC: ABC
In mistat: Data Sets, Functions and Examples from the Book: "Modern Industrial Statistics" by Kenett, Zacks and Amberti
ABC R Documentation
ABC
Description
A customer satisfaction survey, ABC.csv. The data consists of 266 responses to a questionnaire with a question on overall satisfaction (q1) and responses to 125 other questions. Variables named as "q" and a number are satisfaction or agreement levels on a 0-5 scale, Variables named as "qi" represent importance on a 1-3 scale.
Usage
data("ABC")
Format
A data frame with 266 observations on the following 134 variables.
q1a numeric vector
q4a numeric vector
q5a numeric vector
q6a numeric vector
qi6a numeric vector
q7a numeric vector
qi7a numeric vector
q8a numeric vector
qi8a numeric vector
q9a numeric vector
qi9a numeric vector
q10a numeric vector
qi10a numeric vector
q11a numeric vector
q12a numeric vector
qi12a numeric vector
q13a numeric vector
qi13a numeric vector
q14a numeric vector
qi14a numeric vector
q15a numeric vector
qi15a numeric vector
q16a numeric vector
qi16a numeric vector
q17a numeric vector
q18a numeric vector
qi18a numeric vector
q19a numeric vector
qi19a numeric vector
q20a numeric vector
qi20a numeric vector
q21a numeric vector
qi21a numeric vector
q22a numeric vector
qi22a numeric vector
q23a numeric vector
qi23a numeric vector
q24a numeric vector
qi24a numeric vector
q25a numeric vector
q26a numeric vector
qi26a numeric vector
q27a numeric vector
qi27a numeric vector
q28a numeric vector
qi28a numeric vector
q29a numeric vector
qi29a numeric vector
q30a numeric vector
qi30a numeric vector
q31a numeric vector
q32a numeric vector
qi32a numeric vector
q33a numeric vector
qi33a numeric vector
q34a numeric vector
qi34a numeric vector
q35a numeric vector
qi35a numeric vector
q36a numeric vector
qi36a numeric vector
q37a numeric vector
qi37a numeric vector
q38a numeric vector
q39a numeric vector
q40a numeric vector
q41a numeric vector
qi41a numeric vector
q42a numeric vector
q43a numeric vector
q44a numeric vector
q45a numeric vector
qi45a numeric vector
q46a numeric vector
qi46a numeric vector
q47a numeric vector
qi47a numeric vector
q48a numeric vector
qi48a numeric vector
q49a numeric vector
q50a numeric vector
qi50a numeric vector
q51a numeric vector
qi51a numeric vector
q52a numeric vector
qi52a numeric vector
q53a numeric vector
qi53a numeric vector
q54a numeric vector
qi54a numeric vector
q55a numeric vector
qi55a numeric vector
q56a numeric vector
qi56a numeric vector
q57a numeric vector
q58a numeric vector
qi58a numeric vector
q59a numeric vector
qi59a numeric vector
q60a numeric vector
qi60a numeric vector
q61a numeric vector
qi61a numeric vector
q62a numeric vector
qi62a numeric vector
q63a numeric vector
qi63a numeric vector
q64a numeric vector
qi64a numeric vector
q65a numeric vector
q66a numeric vector
qi66a numeric vector
q67a numeric vector
q68a numeric vector
q70a numeric vector
q71a numeric vector
q72a numeric vector
q73a numeric vector
q74a numeric vector
q75a numeric vector
q76a numeric vector
q77a numeric vector
q78a numeric vector
q79a numeric vector
q80a numeric vector
q81a numeric vector
var1Continent, a factor with levels Europe
var3Country, a factor with levels Benelux France Germany Italy UK Israel
var4Segmentation, a factor with levels Other Silver Gold Platinum
var6Age of ABC's equipment, a factor with levels less than 1 1-2 2-3 3-4 more than 4
var9Profitability, a factor with levels Profitable Break-Even Below Break-Even
var11Position, a factor with levels Owner Management Technical management Technical staff Operator Administrator Other
customerSenioritya numeric vector
countrya factor with levels Benelux France Germany Israel Italy UK
Source
Kenett, R and Salini, S. (2013)
Modern Analysis of Customer Surveys.
References
The ABC Company, Questionnaire and Data
Examples
data(ABC)
barplot(table(ABC$q1, ABC$q4))
mistat documentation built on March 7, 2023, 6:43 p.m.
R Package Documentation
Browse R Packages
We want your feedback!
Note that we can't provide technical support on individual packages. You should contact the package authors for that.
| ABC | R Documentation |
ABC
Description
A customer satisfaction survey, ABC.csv. The data consists of 266 responses to a questionnaire with a question on overall satisfaction (q1) and responses to 125 other questions. Variables named as "q" and a number are satisfaction or agreement levels on a 0-5 scale, Variables named as "qi" represent importance on a 1-3 scale.
Usage
data("ABC")
Format
A data frame with 266 observations on the following 134 variables.
q1a numeric vector
q4a numeric vector
q5a numeric vector
q6a numeric vector
qi6a numeric vector
q7a numeric vector
qi7a numeric vector
q8a numeric vector
qi8a numeric vector
q9a numeric vector
qi9a numeric vector
q10a numeric vector
qi10a numeric vector
q11a numeric vector
q12a numeric vector
qi12a numeric vector
q13a numeric vector
qi13a numeric vector
q14a numeric vector
qi14a numeric vector
q15a numeric vector
qi15a numeric vector
q16a numeric vector
qi16a numeric vector
q17a numeric vector
q18a numeric vector
qi18a numeric vector
q19a numeric vector
qi19a numeric vector
q20a numeric vector
qi20a numeric vector
q21a numeric vector
qi21a numeric vector
q22a numeric vector
qi22a numeric vector
q23a numeric vector
qi23a numeric vector
q24a numeric vector
qi24a numeric vector
q25a numeric vector
q26a numeric vector
qi26a numeric vector
q27a numeric vector
qi27a numeric vector
q28a numeric vector
qi28a numeric vector
q29a numeric vector
qi29a numeric vector
q30a numeric vector
qi30a numeric vector
q31a numeric vector
q32a numeric vector
qi32a numeric vector
q33a numeric vector
qi33a numeric vector
q34a numeric vector
qi34a numeric vector
q35a numeric vector
qi35a numeric vector
q36a numeric vector
qi36a numeric vector
q37a numeric vector
qi37a numeric vector
q38a numeric vector
q39a numeric vector
q40a numeric vector
q41a numeric vector
qi41a numeric vector
q42a numeric vector
q43a numeric vector
q44a numeric vector
q45a numeric vector
qi45a numeric vector
q46a numeric vector
qi46a numeric vector
q47a numeric vector
qi47a numeric vector
q48a numeric vector
qi48a numeric vector
q49a numeric vector
q50a numeric vector
qi50a numeric vector
q51a numeric vector
qi51a numeric vector
q52a numeric vector
qi52a numeric vector
q53a numeric vector
qi53a numeric vector
q54a numeric vector
qi54a numeric vector
q55a numeric vector
qi55a numeric vector
q56a numeric vector
qi56a numeric vector
q57a numeric vector
q58a numeric vector
qi58a numeric vector
q59a numeric vector
qi59a numeric vector
q60a numeric vector
qi60a numeric vector
q61a numeric vector
qi61a numeric vector
q62a numeric vector
qi62a numeric vector
q63a numeric vector
qi63a numeric vector
q64a numeric vector
qi64a numeric vector
q65a numeric vector
q66a numeric vector
qi66a numeric vector
q67a numeric vector
q68a numeric vector
q70a numeric vector
q71a numeric vector
q72a numeric vector
q73a numeric vector
q74a numeric vector
q75a numeric vector
q76a numeric vector
q77a numeric vector
q78a numeric vector
q79a numeric vector
q80a numeric vector
q81a numeric vector
var1Continent, a factor with levels
Europevar3Country, a factor with levels
BeneluxFranceGermanyItalyUKIsraelvar4Segmentation, a factor with levels
OtherSilverGoldPlatinumvar6Age of ABC's equipment, a factor with levels
less than 11-22-33-4more than 4var9Profitability, a factor with levels
ProfitableBreak-EvenBelow Break-Evenvar11Position, a factor with levels
OwnerManagementTechnical managementTechnical staffOperatorAdministratorOthercustomerSenioritya numeric vector
countrya factor with levels
BeneluxFranceGermanyIsraelItalyUK
Source
Kenett, R and Salini, S. (2013) Modern Analysis of Customer Surveys.
References
The ABC Company, Questionnaire and Data
Examples
data(ABC) barplot(table(ABC$q1, ABC$q4))
R Package Documentation
Browse R Packages
We want your feedback!
Note that we can't provide technical support on individual packages. You should contact the package authors for that.
Embedding an R snippet on your website
Add the following code to your website.
For more information on customizing the embed code, read Embedding Snippets.